You have been working over several months to help establish a NHRI. Now that the NHRI has opened its doors, it has become clear that the organizational structure is not working well. Too many senior members appear to have competing or overlapping responsibilities, and there is no executive director.

Staff members are pulled in different directions by well-meaning commissioners who insist on having direct supervision and on making every hiring decision, from directors to drivers and cleaners. Operations have ground to a halt. Staff feel that they have to report to multiple supervisors and are worried about offending their senior staff and are afraid of making mistakes.

You know you cannot intervene directly, but you have been asked confidentially for guidance. What do you do?