Indicators for a Human Resources System

Checklist: Indicators for a human resources system

√ Has the NHRI been able to attract and hire qualified staff?

√ Do staff understand their jobs and have clear job descriptions?

√ Do staff understand and share the vision and mission of the organization?

√ Are reporting lines clear?

√ Is gender equality reflected in the staff profile across all levels?

√ Are their opportunities for training and professional development?

√ Is there a regular and systematic performance management system in place?

√ Are staff representative of the people they serve (diversity /plurality)?

√ Has basic staff training taken place?

√ Are there equitable personnel policies in place, including accommodation for staff with disabilities, parenting responsibilities, etc?

√ Has a human resources manual been prepared and is it followed, and updated as required?

√ Do staff have personal professional development plans?

√ Are there clear and fair policies to handle staff complaints and disciplinary issues? At this stage, there will be an additional series of issues that can be assessed:

√ Staff turnover: Are staff leaving at rates higher than for the public service as a whole?

√ Is staff morale at an acceptable level?

√ Exit interviews: Is there an exit interview strategy to determine the cause of turnover? Some of these issues are dealt with in the following sections.