9.1.4 Information Technology
NHRI staff are knowledge workers, and despite the fundamental importance of a functioning IT system to an NHRI's daily work, it is not unusual to see institutions functioning with a crippled or dysfunctional network and computers that lack back up systems and anti-virus protection, reliable internet access or after-purchase warranties.
Annex 4 contains a checklist which, by no means comprehensive, should at least give UNCT staff an idea of the types of issues that a capacity assessment process may cover.
Annex 4: IT Checklist
Gaps or deficiencies in any of these areas need to be addressed at this stage.